08 / Frequently Asked
Straight answers to the questions
buyers actually ask first.
No, and we say so openly. We do not own coating lines. We are an independent materials partner and converter: we select and qualify material, then convert it into the part you need through a network of ISO-certified manufacturing partners. Not owning a coating line is exactly what allows our recommendation to be neutral.
No. We hold no distribution authorisation, agency or endorsement from any tape manufacturer, and we do not claim any affiliation. Our team's decade of hands-on experience with leading international brands is professional background — it is not a commercial relationship with them. Any brand name we mention refers only to that experience or to material you already specify.
Sometimes yes, sometimes no — and we will tell you which. The honest framing is this: premium grades are engineered with margin for the hardest version of an application. If your application is not the hardest version, that margin is cost you are paying for and not using.
Our method is to establish what performance the application genuinely requires, then test candidates against the same methods used to characterise the original:
- Peel adhesion on your actual substrate, not a steel reference panel
- Shear holding power at your service temperature
- Retention after accelerated heat, humidity and UV ageing
- Dimensional and unwind behaviour on your line
Where an alternative does not hold up, we say so and quote the original. A substitution that fails in the field costs far more than the material ever saved.
For die-cut parts, typically from around 100 pieces for prototype and validation work, depending on geometry and material. For roll goods it depends on slit width and the master roll involved. Tell us your quantity and we will tell you straight away whether it is workable — and if a laser or CNC knife route avoids tooling cost at your volume, we will propose that instead.
The more of the following you can give us, the faster and more accurate the answer:
- Both substrates being joined, including any coating, texture or release agent
- Service temperature range and expected product life
- Load type and direction — static, dynamic, peel or shear
- Environment: humidity, chemicals, cleaning agents, UV exposure
- Part geometry or drawing, with required tolerance
- Current material or part number, if one exists
- Annual quantity and target landed cost
If you only have a drawing and a rough idea, that is still enough to start. We will ask the rest.
Yes. Where a premium grade is genuinely the correct engineering answer — or where your customer's specification mandates it and cannot be changed — we source it and convert it for you. Our value is not "always cheaper". It is "always the right call, explained". Frequently the best outcome is a premium grade in the critical joint and an alternative everywhere it was over-specified.
Typical timings, subject to material availability and geometry:
- Technical response and material proposal — within one working day
- Formal quotation — within 48 hours
- Laser or CNC knife samples, no tooling — 1 to 3 days
- Samples requiring a new steel-rule or rotary tool — 5 to 10 days
- Production after approval — 7 to 15 days
It depends on method and material, and anyone quoting a single number for everything is guessing. Laser typically holds ±0.05 mm. Rotary with register control typically ±0.10 mm. Flatbed and CNC knife typically ±0.15 mm. Soft, thick and highly compressible foams are inherently looser than thin films. Send the drawing with its tolerance callouts and we will confirm what is achievable before you commit — and tell you if a tolerance is unnecessarily tight for the function.
This is one of the situations we are most useful in. Long relationships across the industry mean we can often locate remaining allocated or legacy stock to bridge you through, while we qualify a permanent replacement in parallel. Send the discontinued part number along with the application details and we will pursue both routes at once.
Technical data sheets, certificates of analysis and conformance, RoHS and REACH declarations, dimensional inspection reports for die-cut parts, and test reports for the specific properties agreed during qualification. First-article inspection documentation is available on request, and we can align report formats to your incoming-inspection requirements.
Yes, gladly, and before you send drawings if you prefer. We work with product designs that are not yet public and treat every drawing, specification and volume figure as confidential by default. We will also never use your company name as a reference without written permission.
Transparently and separately from the part price, so you can see exactly what you are paying for. Laser and CNC knife require no tooling at all. Steel-rule dies are inexpensive and quick to build. Rotary cylinders cost more but amortise fast at volume — and we will show you the break-even point rather than simply steering you to the tool with the higher margin. Existing dies in the network are used wherever your geometry allows.